FAQ
Have Questions?
FAQ - Commercial Poolside Furniture for Hotels and Resorts
Are your accessible loungers compliant with accessibility standards?
Our commercial poolside furniture is developed using inclusive design principles, with a focus on supportive seating, appropriate seat height, stability and ease of transfer. Accessibility requirements vary by country and region, so we work with each property to ensure the selected solutions suit their environment, guest needs and local standards.
Do your accessible loungers require assistance to use?
How should the loungers be cleaned and maintained?
Cleaning and maintenance requirements depend on the materials and finishes selected.
In general, loungers can be cleaned using mild soap and water, with routine care recommended to maintain appearance and performance over time. Detailed care guidance can be provided for each product to support long-term use in outdoor hospitality environments.
Can I mix different lounger styles within one order?
Yes, different lounger styles can often be combined within a single order, depending on the products selected and project requirements.
We’re happy to discuss layout ideas and suitable combinations to help create cohesive outdoor spaces across pool, spa, and beach areas.
What is your lead time for orders?
Typical lead times for commercial poolside furniture orders are approximately 4–6 weeks, depending on product selection, quantities, and configuration.
Larger, customised, or higher-volume orders may require additional time, and we’ll always confirm lead times at the point of quotation.
What is your minimum order quantity (MOQ)?
Minimum order quantities can vary depending on the product, configuration, and project requirements.
We’re happy to discuss quantities on a case-by-case basis and provide guidance based on your venue, layout, and overall scope.
Do the loungers require assembly on arrival?
Assembly requirements vary depending on the product selected.
Some loungers may arrive fully assembled, while others may require minimal setup. Clear instructions are provided, and we’re happy to advise in advance so venues can plan accordingly.